We understand that making purchases and selling goods and services on Facebook involves a great deal of trust on your part. That is why we promise to never sell, exploit or misuse your data in any way.
Personal information is information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.
All personal information we collect is handled sensitively, securely and in accordance with the Privacy Act and applicable legislation.
Your information is never shared with others unless it is required to be shared by law.
Your information is never sold to anyone.
So that we can provide goods and services to our clients, we collect personal data from users when users voluntarily choose to register with us. Examples of personal data include:
Generally, users have no obligation to provide any personal information requested by us. However, if users choose to withhold requested information, we may not be able to provide users with the goods and services that depend on the collection of that information.
We may also collect personally non-identifiable information from users at the time of registration, or when users choose to use certain services. This information is not, by itself, sufficient to identify or contact a user. Examples of personally non-identifiable information include:
Additionally, we receive and store other personally non-identifiable information which is collected passively. Examples of passively collected personally non-identifiable information include:
We utilise "cookies" and other technical measures that enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally or contain any other information about you or your organisation, but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.
We may store such information, or it may be included in databases owned and maintained by our affiliates, agents or service providers.
Any information that we collect and store is used to provide goods or services to our clients and improve our services. If you provide personal data for a certain reason, we may use the personal data only in connection with the reason for which it was provided.
When you first install the store application, you will be asked by Facebook to authorise the installation of the application to your nominated Facebook page; This is a standard request and allows you to install and administer the application as required.
Your Facebook user ID will be collected for access, installation and application updating purposes. We will collect and use your personal information for the purposes of subscriptions and/or billing. We will never share your information with a third party.
If we use or disclose your personal information for a purpose (the "secondary purpose") other the main reason for which it was originally collected (the "primary purpose"), to the extent required by the law, we will ensure that:
We send billing information, product information, service updates and service notifications to you via email only. We provide you with the opportunity to opt-out of having your information used by us to send promotional and/or marketing communication. If you no longer wish to receive our newsletter and promotional communication, you may opt-out of receiving this communication following the "unsubscribe" instructions given in the emails you receive.
We will provide you with access to any of your personal information we hold (except in the limited circumstances, recognised by privacy law). If you require access to your personal information, please email [email protected].
Before we provide you with access to your personal information, we will require sufficient proof of identity. For most requests, your information will be provided free of charge, however we may charge a reasonable fee if your request requires a substantial effort on our part.
If you need to update your information (for e.g. if you change your address or billing information), please email [email protected] so we can make the change/s for you.
An individual has the right to erasure, also known as "the right to be forgotten". The principle underpinning this
right is to enable an individual to request the deletion or removal of personal data where there is no compelling
reason for its continued processing.
Individuals have a right to have personal data erased and to prevent processing in specific circumstances:
• Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed;
• When the individual withdraws consent;
• When the individual objects to the processing and there is no other legal ground for the relevant processing activity;
• When the personal data was unlawfully processed;
• Where the personal data has to be erased in order to comply with a legal obligation.
If you have purchased a service from Us, We act as data controller. In this case, we will delete the data upon request via email to [email protected], upon closure of your account, or after three years.
Customers can delete data from the platform whenever they wish. This data is deleted from the system immediately and cannot be recovered by any users or Our Employees after this point. Data which has been deleted or otherwise destroyed can not be recovered at any time. Sufficient warning is given to the account administrator before data are permanently deleted.
Data may still remain in the systems back-up files, which will be deleted periodically. We undertake to perform the deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted. Wherever possible, we will aim to complete the request in advance of the deadline.
Please contact us on [email protected] if you have any queries about the personal information that we hold about you or the way We handle that personal information. Our email address for all privacy related matters is [email protected].